Trained in practical AI concepts, responsible use, and applying AI tools to real business work.
Operations · Execution · Scale
I turn complex business priorities into measurable results.
Senior Business Operations & Execution Leader
I build scalable systems, lead high-performing teams, and bring structure and practical AI to fast-moving organizations—turning strategy into clear priorities, smarter workflows, and dependable execution.
Open to the right opportunityRemote · Global teams · Growth-focused organizations
Based in the Philippines · Operating globally
15+years in operations
200–500people led at scale
$400Kannual revenue generated
Across operations, client delivery, business development, workforce leadership, and transformation.
The operating partner
Senior judgment.
Hands-on follow-through.
I work best in ambitious organizations where complexity needs structure, accountability, and decisive follow-through. I clarify what matters, build the operating rhythm, and make sure decisions become results.
My experience spans multi-site operations, business development, client services, project delivery, workforce performance, and process improvement. That range lets me see the whole business—not just one function—and step into the gaps that slow growth down.
AI-enabled business operations
Operational experience.
Accelerated by AI.
AI creates value when it improves how the business actually runs.
I combine 15+ years of operational judgment with growing applied AI capability—helping business leaders identify the right opportunities, automate repetitive work, and build systems their teams can adopt.
Developing workflows that reduce manual coordination across research, reporting, documentation, and routine operations.
Deepening technical foundations so AI recommendations are informed, practical, and built for long-term business value.
What this means for the business
Fewer manual handoffsFaster visibility and decisionsMore scalable workflowsAI adoption grounded in operations
What I bring to the business
Not another layer.
More leverage.
The goal is to make the company easier to run—giving leadership better visibility, creating a stronger team rhythm, and turning strategic priorities into coordinated action.
Translate vision into execution
Turn loosely defined priorities into clear plans, owners, milestones, and follow-through.
Build the operating system
Create practical SOPs, reporting, KPIs, meeting rhythms, and workflows that keep work moving.
Orchestrate people and partners
Align employees, contractors, vendors, clients, and cross-functional teams around the same outcome.
Protect delivery and relationships
Spot risk early, resolve escalations calmly, and maintain the standards that keep clients confident.
Make performance visible
Turn operating data into useful dashboards, recommendations, forecasts, and decisions.
Scale without unnecessary chaos
Improve capacity, accountability, and process design as the team, workload, and ambition grow.
Selected operating impact
Built in the work.
Proven at scale.
My leadership was shaped inside complex, high-accountability environments where the details matter and execution is visible.
200–500
Scaled people leadership
Led large, performance-driven operations while balancing service levels, people development, quality, and client expectations.
4 markets
Multi-site operating oversight
Directed operations spanning the Philippines, Colombia, the United States, and Guam with distributed stakeholders and shared performance goals.
$400K
Commercial contribution
Generated annual revenue through business development, account growth, strategic partnerships, and disciplined client management.
Six Sigma
Process improvement mindset
Applied structured problem-solving to remove friction, improve workflows, and build more reliable operating systems.
Career trajectory
From the operating floor to enterprise-wide leadership.
Independent Business Operations Consultant
Global clients · Remote
Partnering with business owners and executives across real estate, market research, healthcare recruitment, legal services, creative and marketing, and construction. Supporting strategic planning, operational execution, systems, research, and cross-functional coordination.
Operations & Business Development Director
Ameridea Global Services
Led multi-site operations, business growth, performance systems, talent development, client relationships, and cross-functional execution across international teams.
Vertical Account Manager
Eli Global Philippine Resource Operation Center
Owned client partnership, financial controls, team performance, growth planning, operational reporting, and delivery across healthcare-focused campaigns.
Project Manager
Dynata / SSI
Managed complex projects end to end—from planning and fieldwork through risk management, quality control, stakeholder communication, and final delivery.
Workforce, Reporting & Customer Operations
Early career foundation
Built a data-grounded understanding of frontline operations through workforce management, reporting and analysis, technical support, and customer service.
Working toolkit
Comfortable moving from boardroom priorities to the systems behind them.
Work management
Monday.com · ClickUp · Asana · Notion
Collaboration
Google Workspace · Slack · Executive reporting
Systems
SOP design · Jotform · CRM · Workflow automation
AI-enabled operations
AI opportunity mapping · Automation design · AI-assisted research and documentation
Decision support
KPI dashboards · Forecasting · Root-cause analysis · Executive recommendations