Ronald G. Open to global remote roles
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Senior executive experience

15+ years of increasing responsibility, from the operating floor to senior executive leadership.

My career tells one clear story: increasing responsibility for global operations, people, clients, systems, commercial performance, and complex execution.

Global Business Operations Consultant

Global clients · Remote

Partnering directly with business owners and executives across global organizations to strengthen strategy-to-execution, operating systems, team performance, client delivery, project governance, workflows, reporting, and cross-functional coordination.

Operations & Business Development Director

Ameridea Global Services

Led multi-site operations, business growth, performance systems, talent development, client relationships, and cross-functional execution across international teams.

Vertical Account Manager

Eli Global Philippine Resource Operation Center

Owned client partnership, financial controls, team performance, growth planning, operational reporting, and delivery across healthcare-focused campaigns.

Project Manager

Dynata / SSI

Managed complex client projects end to end—from planning and resource coordination through risk management, quality control, stakeholder communication, and final delivery.

Workforce, Reporting & Customer Operations

Enterprise BPO client programs

Managed workforce, reporting, service delivery, and customer operations supporting enterprise programs for AT&T, Vonage, SiriusXM, and other major BPO accounts. Built a strong foundation in capacity planning, performance analysis, technical support, service quality, and large-scale operational execution.

Senior executive leadership fit

Hire me where the role needs executive judgment and hands-on operating ownership.

Head / Director of Operations

Operating cadence, performance, delivery, teams, and scale.

Business Operations Leader

Cross-functional priorities, systems, visibility, and execution.

Chief of Staff / Executive Operations

Leadership leverage, decision support, coordination, and follow-through.

Program / Transformation Leadership

Cross-functional initiatives, operating change, adoption, and measurable progress.

Client / Customer Operations Leader

Service delivery, commercial relationships, performance, quality, and growth.

AI Operations / Implementation

Practical AI adoption grounded in workflow, governance, people, and control.

Open to global remote leadership opportunities

Tell me about the role and the challenge you need me to solve.

Contact me about a role ↗